FAQ
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Here are answers to some common questions that our customers have about our business and operation. If you have a specific question concerning our business that you do not see answered on our website, you may call us at 941.926.4942, or use our contact form.

  • What are your regular business hours?

    Our regular business hours are Monday through Thursday, 8:00 am to 6:00 pm. We are closed on Friday through the weekend.

     

  • Can I drop off my vehicle after hours?

    Yes. You may park your automobile in the front parking lot. Please remember to remove all of your valuables from your vehicle. We will not be held responsible for any theft that might occur on our premises. Also remember to drop your key through the slot by the entrance. We also would appreciate notification of the drop-off and the services and/or repairs that are required on the vehicle.

     

  • Are you available on the weekends?

    No. However, we are able to make arrangements for you to drop off your vehicle after hours if you are unable to come during our regular business hours. Please contact us to make such arrangements.

     

  • Do you require an appointment?

    No, an appointment is not a requirement. However, making an appointment helps us to complete repairs more efficiently and avoid overcrowding in our shop and parking lot. Call us at 941.926.4942 to schedule an appointment, or use our appointment request form and we will contact you to make arrangements for your vehicle's repairs.

     

  • Can you provide an estimate for repairs?

    Yes. As a matter of fact, we recommend that you get an estimate for your vehicle's repairs so that you can be informed as to the cost of parts and labor.

     

  • What are your labor rates?

    Our hourly rate for repairs is $80/hour.

     

  • What forms of payment do you accept?

    In addition to the forms of payment already mentioned, we also accept Money Orders, Cashiers Checks and most after-market extended auto warranties.

     

  • Do you work on all vehicle makes?

    We work on most vehicle makes, both domestic and import, including:

    • Acura
    • Audi
    • BMW
    • Buick
    • Cadillac
    • Chevrolet
    • Chrysler
    • Dodge
    • Ford
    • GMC
    • Honda
    • Hummer
    • Hyundai
    • Infiniti
    • Isuzu
    • Jeep
    • Kia
    • Lexus
    • Lincoln
    • Mazda
    • Mercury
    • Mini Cooper
    • Mitsubishi
    • Nissan
    • Oldsmobile
    • Plymouth
    • Pontiac
    • Saturn
    • Scion
    • Subaru
    • Suzuki
    • Toyota
    • Volkswagen
    • Volvo

     

    We may be able to perform some services and repairs on makes that are not listed here. We take such work on a case by case basis since some of the work on these vehicles may require specific tools and instruments that we do not have at our disposal. If you have a make that is not listed, but would like to find out if we can service and/or repair your vehicle, please contact us for more information.

     

  • Do you perform auto body repairs?

    We do not perform body repairs, but we can help you acquire replacement parts (such as bumpers, headlights, door handles, etc). For minor auto body repairs and painting, we recommend the services performed by Bumper 2 Bumper. You may contact them regarding their services at 941.926.8999.

     

  • Do you offer towing services?

    Yes. We can arrange for your vehicle to be towed to our shop by one of our preferred towing servicers: Advanced Towing Service, Inc. or Sarasota Towing, Inc. Please contact us if towing services will be required for your vehicle.

     

  • Do you perform extended auto warranty work?

    Yes, we accept most extended auto warranty work. This does not include dealer warranty work, as dealers usually require that any work covered under a new car warranty be performed at a dealership.

     

  • How often should I get an oil change (LOF)?

    Consult your owner's manual to see the manufacturer's recommended intervals for your vehicle's oil changes. The mileage interval can vary depending on your vehicle.

     

  • What is included in an oil change (LOF)?

    Our LOFs consist of draining the engine oil, changing the oil filter and putting in new oil. We also perform a multipoint check of all vehicle fluids, lights, brake system, suspension components, tires, exhaust system and drivetrain. Although not necessary with every LOF, we also include a tire rotation when needed or requested.

     

  • Do you have a waiting room?

    Yes, we have a clean waiting area for our customers with magazines to read and water to drink. However, you do not have to wait for us to complete repairs to your vehicle. We will call you when your automobile is ready for pick up.

     

  • Which brands of products do you offer?

    We use a variety of brands depending on the service or repair being performed and on the vehicle make and model. Some of our brands include:


    Maintenance Products

    • Amsoil
    • BG
    • Mobil 1
    • Royal Purple

    Parts

    • Gates Belts and Timing Component Kits
    • Interstate Batteries
    • Moog Suspension Parts
    • Wagner Brake Pads

    We feel that quality is vital to our business. Thus, we want the parts and products we utilize to be top notch. We still strive to keep our services affordable, but we will not do so at the expense of good quality.